In order for our company to provide our products and services to you, our valued customers, in an uninterrupted and safe manner at home and abroad, your personal data provided by you to our company or our company through various channels may need to be collected, processed and transferred to third parties.
Our company takes the highest level of security measures possible to protect your privacy while collecting, storing, processing and, if necessary, sharing your personal data in accordance with the law.
Our aim; In line with your satisfaction, our aim is to inform you in the most transparent way about the way your personal data is collected, the purposes for which it is processed, the legal reasons for processing and your rights.
a) Data Controller
In accordance with the Personal Data Protection Law No. 6698 (Law No. 6698), your personal data will be collected and processed by MOBIHOME, as the data controller, within the scope explained below.
b) For what purpose will personal data be processed?
To ensure that relevant persons benefit from the products and services offered by our company by fulfilling the requirements of the commercial activities carried out by our company and the performance of the service,
Carrying out the necessary work by the relevant business units of our company and carrying out related business processes, making statistical studies and reports,
Determining and implementing our company’s commercial, operational and business strategies,
Planning and carrying out personalized sales and marketing activities,
Working and developing according to our customers’ tastes, needs and usage habits,
Ensuring the legal and commercial security of third parties who have a business relationship with our company and the products and services offered by our company and/or suppliers, monitoring legal processes and establishing, exercising and protecting rights arising from the legislation,
Ensuring that our company activities are carried out in accordance with company procedures or relevant legislation,
Carrying out financial processes, financial research and risk management regarding the services you receive from our company; planning and execution of these financial risk processes,
Planning, auditing and execution of corporate sustainability, corporate governance, strategic planning and information security processes; ensuring business continuity,
Execution of work and management of relationships with our business partners in sectors that vary depending on needs,
Fulfilling information sharing, reporting and information obligations stipulated by public institutions and all authorities,
Fulfilling information and document retention obligations arising from legal legislation,
Preventing fraud, ensuring security,
Carrying out the planning and statistical activities required by our company,
Determining and implementing our company’s commercial and business strategies,
Conducting our finance, communication, market research and purchasing operations,
Maintaining in-company system and application management operations,
Personal data will be processed within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698, for the purposes of managing our legal processes and realizing social responsibility projects and providing you with better and more reliable service without interruption.
In addition to the above-mentioned, your personal data can be used to communicate with you, our valued customer, regarding the products and services you have purchased/will receive in order to offer you all kinds of special products and services, and also to be used in promotion, product/service offer, marketing and campaign activities if you have given your permission. developing appropriate services and products, conducting customer satisfaction studies, our company’s existing or new product studies and market research and target customer group determination, etc. can be processed for.
c) To whom and for what purpose the processed personal data can be transferred
Your personal data; Sellers, distributors, suppliers from whom the Personal Data, products and services of all relevant persons are provided directly and/or indirectly, for use in the performance of the services we offer, and institutions/individuals from whom support services are received for the purpose of performing financial, digital, collection and legal affairs depending on these services. and will be able to share the necessary information and documents to the extent necessary and within the scope of contracts with confidentiality principles, within the scope of the principles stipulated by the legislation on the protection of personal data.
Your personal data may be stored and maintained, classified according to financial research and reasons, operational processes and marketing activities, updated at different periods, and transferred to third parties and/or suppliers and/or service providers required by the service, within the framework of the law and confidentiality principles, to the extent permitted by the legislation, in accordance with our group policies and other authoritative authorities.
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